A strong team

#Website #Online-Shop #ManagedPublicCloud

“gridscale has very quickly suggested a recommendation for the new system architecture. At a very high technical level, best practice approaches were discussed with us and implemented quickly.”

Catherine Otto, Head of IT & Organization, KETTLER

About KETTLER

About KETTLER

For over 65 years, KETTLER has been shaping the leisure market with trend-setting product solutions. Some of them have made history: For example, generations of children and teenager grew up with the legendary KETTCAR.

At the RTL donation marathon on 23rd November 2017, 24 KETTCAR racing teams pedaled together with Joey Kelly for a good cause - 24 hours non-stop! For this event KETTLER built KETTCARS especially for adults in race design. The original RTL-KIDS KETTCAR 4 KIDS has been available in the same style since 13th November 2017. And best of all: From each KETTCAR sold, the company donates 10 euros to the foundation RTL 'We help children'.

Challenge

Challenge

KETTLER wanted to pave the way for a retail customer online shop solution in the course of the RTL donation marathon: As an exciting project this solution had to lift a high visitor rush in the course of the TV appearance. Of course, special attention was paid to infrastructure design and load forecasting. Until now, KETTLER has operated not only its kettler.de corporate website, but also a shop system for retailers.

Solution

Solution

KETTLER trusts gridscale's managed-public-cloud solution to always have the right infrastructure resources available to their needs; not only for the end customer online shop solution, but also for their company appearance kettler.de. gridscale operates a load balancer, web server and database server, as well as a separate PHP backend for KETTLER in its highly available cloud. It is possible to scale vertically and horizontally in all areas. As a managed IaaS solution gridscale also provides service management, security and patch management, as well as monitoring.

Why gridscale?

Why gridscale?

Managed IaaS outsourcing relieves the internal IT department and enables KETTLER to continue to focus on its core competencies. "We are more than happy with gridscale; also with the provision as well as the active and friendly way of communication”, Benedikt Weber, responsible marketing manager at KETTLER, summarizes the experiences. Catherine Otto adds: "The decision to change as a traditional medium-sized company with its IT requirements of the shop project into a modern and innovative public cloud environment of our partner gridscale has proven to be absolutely correct.”

The project in Detail

KETTLER GmbH operates its own distribution portal for its distributors. At the same time, KETTLER is opening up a new market to serve end customers directly with products in an online shop.
A hosting on dedicated hardware is already being used for the extranet and the website kettler.de. When planning for the new online shop, as well as the expected rush of visitors on kettler.de, quickly became clear: “In order to make the eCommerce solution highly available to our customers and flexibly scalable for us, substantial reconstruction and investment would have been necessary”, says Ralf Neuhaus, responsible for computer science at KETTLER. “Using an infrastructure-as-a-service provider was our preferred solution, on the one hand for cost reasons, and on the other hand because of the flexibility provided by the gridscale contracts.”
In addition to gridscale, other IT outsourcing providers had the opportunity to submit suggestions to KETTLER. “The procurement to gridscale was based on the partnership that was in place right from the start, as well as the innovative solution proposal.
We always had the feeling of being understood”, explains Catherine Otto, Head of IT & Organization. “Last but not least, the gridscale offer with the convincing price-performance ratio was also very attractive to us commercially.”

gridscale was also able to fully convince us in the planning and implementation. “gridscale has very quickly suggested a recommendation for the new system architecture. At a very high technical level, best practice approaches were discussed with us and implemented quickly.”
KETTLER decided on a setup consisting of load balancers, web servers, database servers and a PHP backend. “The gridscale IaaS platform is characterized by its own self-healing mechanisms,” adds Michael Balser, co-founder and CPO of gridscale GmbH. “We’ve been able to teach the cloud to heal itself with machine learning for possible errors or extraordinary anomalies.” With the Managed Service, KETTLER trusts the provider in all tasks in the area of security and patch management. As a virtual system administrator, gridscale supports the customer in full-stack – up to the upper limit of the operating systems. Thus, KETTLER can concentrate on its core tasks. With the monitoring service, gridscale is always able to give a clear statement about the status of the shop solution up to the level of customer applications and to adapt the platform to the external conditions.

 

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