gridscale fact sheet
PRODUCT
- BillingPay-Per-Use (per minute)
- Free Try & BuyYes
- Technical requirementNone
- Organizational requirementNone
- Setup/AdministrationIntuitive GUI ( Easy / Expert Panel) or open RESTful API or CLI
- ScalabilityLoad Balancing, Hot-plug technology, Live scaling, Peak balancing, Auto scaling
- Onboarding/MigrationSupport by gridscale transition team
- Reseller capabilityPartner programs & white label options
- ProvisioningAutomated provisioning in real time
Equipment
- Storage1 GB – 1 PETABYTE
- Snapshots20 per storage, 100 per contract
- RAM per VM1 GB – 730 GB
- CPU-Kerne pro VM1 CPU – 64 CPUs
- Private connectionPrivate CompanyConnect
- AutomationForeman Provider, Terraform Provider, Kubernetes, Ruby Fog Gem, Go SDK, Python SDK, Node Lib
- Platform ServicesRelational databases, Key Value Stores, Load Balancer
- Other ServicesSnapshots, Firewall, Managed Kubernetes
- NetworkIPv4 & IPv6, Multi Carrier Connectivity
- BackupBackups, Snapshots, Archiving in Object Storage
TECHNOLOGY
- VirtualizationBare-Metal Virtualization ( KVM Hypervisor)
- EncryptionEncryption at Rest, TSL / SSL
- Client separationAt hypervisor, storage and network level
- PortabilityAPI Documentation, No vendor lock-in, Support for data take-out, Terraform provider
- Storage technologyDistributed SSD Storage in 3 storage classes, Rocket Storage, Object Storage
- Enterprise hardware fromHPE, Super Micro, Samsung, Intel, Juniper, Cisco
SECURITY
- Data centersFrankfurt, Germany (e-shelter), Lucerne, Switzerland (hosttech)
- ClassificationTIER III
- Connectionvia DE-CIX Direct Access and Multi-Carrier-Connect
- Data center certificationISO 27001, ISO 9001, ISO 50001, ISO 22301, ISO 20001
- Geo redundancyMulti-DC operation, different availability zones (Multi Location)
- Data protectionConformity with DSGVO/GDPR and strict compliance requirements
- Data securityBuilt-in Firewalls, Secure Private Networks, Identity Access Management, 2-factor authentication, Encryption at Rest
- ReliabilityRelease Management, Cross-system redundancy concepts
- CertificationISO 27001, ISO 27018, gridscale Trusted Cloud Certification by the BMWi
SERVICE & SUPPORT
- SLA Availability commitment100%
- Maximum Allowed downtimeNone
- Service times24/7 failure, 10/5 customer service
- Reaction timeMax. 15 minutes (critical fault)
- SupportPersonal contact, Smartguide, Video tutorials, How-tos, Release notes, Documentation
- Contract periodNone
- Term of CancellationNone. Can be cancelled at any time effective immediately
- IT Service ManagementEstablished processes (SOPs), ITIL Certified
- Auditing At any time by customer or third party
- Exit/Data repatriationContractually Binding
- JurisdictionGerman contract law, place of jurisdiction Cologne
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